COVID-19 Update 14th May 2020
14th May 2020
COVID-19 - Update
After the government’s recent update of the lockdown measures, we are now able to update our operating practices. In the interests of keeping our customers and staff safe we will now be employing the following methods.
Collections to be valued
With the vast majority of the collecting community currently on lock-down our auctions have been realising more than ever, so there really is no better time to sell your collection. If you are interested in obtaining one of our free of charge, no obligation valuations please call us on 01926 499031 to discus the best way we can value your collection.
For more details please visit our valuations pages on our website or email firstname.lastname@example.org
Our aim is to make bidding in our forthcoming auctions as easy, and importantly, as safe as possible for both our customers and staff.
Our auctions will continue to be held ‘behind closed doors’ for the foreseeable future. Due to government guidelines public viewing and public attendance at our auctions is currently suspended.
Customers however can still submit bids in the following ways: -
01926 499 031.
Please remember to include your name, full address and telephone number in all communications.
We will still be attempting to add as many images of the lots to our website as is practical. If however you feel you require more please call us on 01926 499 031 to discuss this with one of our valuers.
Lots purchased at auction
Lots purchased from the auction can be despatched to winning bidders in the following ways: -
- By post in the normal way.
- By private courier arranged by you. If you are intending to instruct a private courier to collect your lots please let us as soon as possible so we can make necessary arrangements.
- Lots can now be collected from our offices using contactless pick-up. We would ask that you please pay for your lots in advance to minimise the time you spend at our premises. This shall be strictly by appointment only, so please call our offices on 01926 499 031 to arrange this prior to setting out. Once here, a member of staff will be happy to guide you through our social distancing procedures. Pick-ups will be available from the Friday after auction day.
- We are happy to store lots if requested until the situation changes.
We will continue to post updates via our website and our social media accounts regarding any future changes.
We would like to thank all our customers for their continuing support during these difficult times.
If you have any questions, please feel free to contact us on 01926 499 031 or email email@example.com.
Warwick and Warwick 14 May 2020
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