COVID-19 Update 1st December 2020
1st December 2020
Our aim is to make bidding in our forthcoming auctions as easy, and importantly, as safe as possible for both our customers and staff.
Our auctions will continue to be held ‘behind closed doors’ for the foreseeable future and public attendance is currently suspended.
Public viewing will recommence in time for our 9th December coin/medal sale. Viewing is limited and strictly by appointment to enable us to maintain social distancing. Viewing is limited to one person per appointment. Hand sanitiser is available for customers to use when entering our building and during your visit. Please wear a face covering during your time with us. Our kitchen facilities remain closed at this time.
Viewing times are 9am – 4.30pm on the Friday, Monday and Tuesday prior to the sale. There will be no public viewing on the morning of the auction.
Please do not attend our premises if you are displaying COVID-19 symptoms or are feeling at all unwell.
For further information and to book your appointment please call 01926 499031.
Customers can still submit bids in the following ways: -
Please remember to include your name, full address and telephone number in all communications.
We will still be attempting to add as many images of the lots to our website as is practical. If however you feel you require more please call us on 01926 499031 to discuss this with one of our valuers.
Lots purchased at auction
Lots purchased from the auction can be despatched to winning bidders in the following ways: -
- By post in the normal way.
- By private courier arranged by you. If you are intending to instruct a private courier to collect your lots please let us as soon as possible so we can make necessary arrangements.
- Lots can now be collected from our Warwick office using contactless pick-up. We would ask that you please pay for your lots in advance to minimise the time you spend at our premises. This shall be strictly by appointment only, so please call our offices on 01926 499031 to arrange this prior to setting out. Once here, a member of staff will be happy to guide you through our social distancing procedures. Pick-ups will be available from the Friday after auction day.
- We are happy to store lots if requested until the situation changes.
We will continue to post updates via our website and our social media accounts regarding any future changes.
We would like to thank all our customers for their continuing support during these difficult times.
If you have any questions, please feel free to contact us on 01926 499031 or email [email protected].
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